About Michael

A passionate technology leader with over 12 years of experience driving enterprise transformation through innovative cloud solutions and exceptional team leadership.

Michael Mai

Professional Journey

I'm a results-driven Senior Manager and Technical Program Leader with a proven track record in enterprise technology management. My career spans over 12 years at Comcast Corporation, where I've evolved from a technical consultant to leading teams of 25+ engineers across multiple enterprise-scale platforms.

My expertise lies in AWS Cloud Data Lake architecture, Headwater Streaming DevOps, and enterprise project management for platforms like Salesforce.com and Slack. I'm passionate about building high-performing teams, implementing robust governance frameworks, and driving digital transformation initiatives.

Beyond technical leadership, I'm committed to mentoring engineers, fostering inclusive team cultures, and delivering exceptional value to stakeholders through strategic technology initiatives.

Technical Expertise

Explore my technical skills through an interactive assessment. Click on different categories to see detailed breakdowns and proficiency levels.

Skills Assessment

Skill Categories

Cloud & DevOps

Expert

AWS Cloud Data Lake, Headwater Streaming, CI/CD automation, and infrastructure management.

AWS DevOps Infrastructure as Code Security

CRM & Enterprise Systems

Expert

Salesforce platform management, enterprise collaboration tools, and financial systems integration.

Salesforce Slack Financial Systems Analytics

Project & Team Management

Expert

Agile methodologies, team leadership, stakeholder management, and executive reporting.

Agile/Scrum Team Leadership Executive Reporting Risk Management

Analytics & Reporting

Advanced

Business intelligence, data visualization, and advanced analytics for executive decision-making.

Tableau Oracle BI Salesforce Analytics JIRA Intelligence

Leadership Philosophy

My approach to technology leadership is built on collaboration, continuous learning, and delivering exceptional value to both teams and stakeholders.

Team Development

I believe in grooming engineers for career growth, building cultures of accountability, and creating environments where teams can achieve excellence through collaboration.

Continuous Innovation

Technology evolves rapidly, and I maintain a voracious appetite for learning, always eager to expand knowledge across various domains and emerging technologies.

Customer Excellence

Every project I undertake focuses on exceeding customer expectations, ensuring that our products and services not only meet but surpass stakeholder requirements.

Career Journey

A timeline of key milestones and achievements throughout my professional career in enterprise technology and leadership.

Manager, Software Development and Engineering

Comcast Corporation

2022 - 2025

Led 25+ engineers across AWS Cloud Data Lake and Headwater Streaming DevOps platforms. Managed multi-million dollar projects with expertise in capacity planning, risk controls, and executive briefings for major media companies.

AWS Cloud Team Leadership DevOps Executive Reporting

Lead Program Manager, Salesforce & Slack Enterprise

Comcast Corporation

2015 - 2022

Project managed enterprise Salesforce.com financial applications and Slack Enterprise deployment. Led teams through CI/CD processes and managed financial technologies including Oracle BI and Anaplan.

Salesforce Slack Enterprise Financial Systems Program Management

Consultant, Program and Application

Comcast Global Audit (CGA)

2013 - 2015

Designed and performed IT general controls testing for financial applications, networking, databases, and infrastructure. Conducted gap analysis and trend evaluation for eBusiness entities.

IT Audit Risk Management Compliance Security Testing

Technical Consultant

Temple University Fox School of Business

2010 - 2013

Provided technical support to 154 business faculty members, coordinated data analytics training classes, and participated in application development using C# .NET and SQL Server.

Technical Support Training & Development Application Development Database Management