Michael Mai

Experienced Senior Manager and Technical Program Leader specializing in AWS Cloud Data Lake, Headwater Streaming DevOps, and enterprise-scale project management across Fortune 500 companies.

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Years Experience

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Engineers Led

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Projects Delivered

Professional Experience

Explore my career journey through interactive sections highlighting key achievements, technical expertise, and leadership experience across enterprise technology platforms.

Manager, Software Development and Engineering

Comcast Corporation

May 2022 - Dec 2025

Led 25+ engineers across AWS Cloud Data Lake and Headwater Streaming DevOps platforms. Managed multi-million dollar projects for Salesforce.com, Slack, and AWS platforms with expertise in capacity planning, risk controls, and executive briefings.

AWS Cloud Data Lake DevOps Team Leadership Executive Reporting Agile/SAFe

Lead Program Manager, Salesforce & Slack Enterprise

Comcast Corporation

March 2015 - May 2022

Project managed enterprise Salesforce.com financial applications and Slack Enterprise deployment. Led teams through CI/CD processes, managed financial technologies including Oracle BI and Anaplan, and coordinated multiple database and infrastructure systems.

Salesforce Slack Enterprise Financial Systems Oracle BI Program Management

Cloud & DevOps

  • • AWS Cloud Data Lake (S3, Glue, Lake Formation)
  • • AWS Headwater Streaming (Kinesis, Kafka)
  • • CI/CD Automation (CodePipeline, CodeBuild)
  • • Infrastructure as Code (CloudFormation, Terraform)
  • • Security & Compliance (IAM, Vulnerability Management)

CRM & Collaboration

  • • Salesforce CRM, Service Cloud, Analytics Cloud
  • • Slack Enterprise & Microsoft Teams
  • • APEX, Lightning Framework, Triggers
  • • Oracle BI, Tableau, Salesforce Analytics
  • • JIRA, ServiceNow, BMC Remedy

Financial Systems

  • • Salesforce FinApp, Anaplan, Adaptive Insights
  • • Oracle Financial Suites (CIFA, ESSBASE)
  • • Oracle Projects, PO/Invoice Management
  • • GXS Invoicing System, AMDOCS
  • • Timekeeping & Budget Planning Systems

Programming & Databases

  • • Python, Java, C# .NET, ASP.NET
  • • MySQL, SQL Server, Oracle Database
  • • HTML, PHP, WordPress, CSS
  • • SAP ERP, MS Office 365, SharePoint
  • • Linux Based OS, Windows Server

Project Management

  • • Agile/Scrum Master Certified
  • • SAFe Framework Implementation
  • • JIRA, Rally Agile Central, Zenhub
  • • Microsoft Project, MS Office Suite
  • • ITIL Best Practices, COBIT 5

Security & Compliance

  • • SOX Compliance & Risk Management
  • • Cyber Security Tools (Backtrack 5, Nmap)
  • • RSA-AES Cryptography
  • • Firewall Management & Configuration
  • • XCyber Score Optimization

Education

Temple University

Fox School of Business

Master of Science, IT Auditing and Cyber-Security

GPA: 3.70 | Awarded June 2014

Temple University

Fox School of Business

Bachelor of Arts, Management Information Systems | Biology

Awarded May 2012

Certifications & Awards

WorkBoard Expert

Certified WoBo Platform Expert

Aug 2016

CISA

Certified Information System Auditor

ISACA | Jun 2014

CSM

Certified ScrumMaster

Scrum Alliance | May 2019

SAFe Certified

Scaled Agile Framework

Current

Vanguard Explore

Certificate of Completion

Vanguard Group | Sep 2013

Presidential Award

Academic Excellence Award

US Dept of Education | 2008

Major Achievements

Multi-Million Dollar Project Delivery

Successfully delivered enterprise-scale projects for Salesforce.com, Slack, and AWS platforms, managing capacity planning, risk controls, and executive briefings.

Top XCyber Score Achievement

Established governance frameworks and security guardrails that maintained top XCyber scores across GTO platforms through comprehensive vulnerability management and compliance frameworks.

Team Development & Leadership

Groomed engineers for career advancement and built a culture of accountability and excellence, leading to improved team performance and reduced turnover.

Data Lake Implementation

Led teams to build data lakes for major media companies including XUMO, NBCU, Sky, and Foxtel, providing operational consultation and metrics optimization.

Featured Projects

A showcase of major initiatives and achievements across cloud infrastructure, enterprise systems, and team leadership.

Ready to Connect?

I'm always interested in discussing enterprise technology leadership, cloud architecture, and opportunities to drive digital transformation.